Rogers

Levi was AMAZING. I came in to switch my phone from a different provider and he was so friendly, so thorough in explaining everything and knew exactly what he was talking about. He let us know about their offer for a free tablet and explained it completely so we could make the most informed decision. Though we didn’t need it in the end, he gave us all the information we needed in a no pressure way. He even was able to pull up notes on our home internet account left by another associate from a previous phone call we had with Rogers customer service - which we needed for our purchase. Those kinds of things usually get lost with larger companies. He then needed to make a phone call to customer service on our behalf regarding our account and he offered stools for us to sit on because it would take some extra time which I was so impressed by. I’ve never had someone offer me a stool to sit on in a store. Something so small of being able to rest my feet made my long day of errands so much more bearable. With Covid going on I know how hard it is to work in the public and he didn’t skip over taking care of us regardless. Thank you Levi for making our experience switching to Rogers wireless so pleasant, easy and smooth. I recommend anyone to work with Levi! He knows his stuff, went ABOVE an beyond, and will take care of you!! 5 star service at its finest!