Freedom Mobile

I had a great experience at this store! The prices are great. Kelsey and Kathy were both very helpful and made the whole process simple and easy. Glad to have switched to freedom and glad to have help from such wonderful staff!

I had an excellent experience at this location with a customer service rep. today. Her name is Kelsey at the Colossus location. She spent two hours helping me get cell coverage for my apple watch. I had been trying to get coverage for the past month and was bounced from store to store and phone call to phone call with freedom at 611. All the previous people were ill informed and a total waste of my time.

Kelsey was polite and super helpful. I truly appreciate her kindness. She solved this on going cellular coverage problem for my apple watch. The other sales representatives always directed me to 611 or another store or to the apple store. This was above her normal job description as it had to be corrected over the phone but she still made sure the issue was completely resolved before we left the store. For this I am thankful and believe she should be acknowledged.

Thank you Kelsey

Anna

First of all This place takes very good care of covid protocols. If you are looking for amazing service go to this location and meet SAHIL . He ll give you the best advice and 5 Star 🌟🌟🌟🌟🌟 service.

Last week I stopped by in search of a phone plan to use for work and I was amazed at the service I received. An associate by the name of Janice helped me pick out the perfect plan which ended up being a lot cheaper than any of the options I was looking at elsewhere. After this experience I think I'll be returning when my contract is up on my personal phone to switch to Freedom. Thanks Janice!

So, after 2 long years with Fido I decided to get a new phone and change carriers, as its a common knowledge that Freedom mobile provides one of the most affordable and user friendly plans. I decided to switch to Freedom mobile, I went to this location as this was the closest store to my current residence. I would like to specially mention the sales team lead Sahil for his excellent customer skills as he made the complete process a breeze for me. He was patient, polite, and very helpful in getting everything done. Also, his team member Cathy who assisted me in choosing the right phone and plan. I will surely recommend this store to people looking to switch to Freedom Mobile because of their excellent service.