Richmond Hill Retirement Residence

My parents moved in for a staycation at the beginning of March. The transition was difficult for them as they had to leave their beloved home of 43 years. A couple of weeks later, the home was on lockdown due to the Pandemic.

The staff at RHRH have been so helpful and accommodating with my parents. I cannot thank all the staff members enough for taking such great care of my parents and ensuring their daily needs are being met while keeping all the residents safe.

The residents are so friendly and welcomed my parents into their community with open arms. We definitely made the right choice in choosing RHRH as their new home.

My mother has been at this residence for about 4 years and I want to recognize the exceptional work by all the staff members at the residence especially during the covid 19 pandemic, to keep everyone safe. This has been very trying times for everyone but especially for Retirement Residences where we have some of the most venerable. Management and staff have in my opinion worked tirelessly to ensure the safety of residence and staff. We are grateful for everyones efforts and highly recommend this facility. Keep up the great work

My mother was one of the original residents, just moving to Long Term Care.
Not enough could possibly be said about how fantastic RHRR and their caring/compassionate staff are, from top to bottom.
Would give more stars if possible.
Ian Macmillan

Here every single staff member including the cleaners, dining room servers, maintenance guy, entertainment program directors, admin and the manager truly care about the comfort and well-being of the residents. My parents moved here from another large enterprise's location where shareholders seem to be the priority. My parents are so completely happy here at Richmond Hill Retirement Residence, and so I am too.

I stayed at Richmond Hill Retirement Residence for a week, following major surgery. Being a newcomer to Toronto and living alone, I had no supports to lean on upon discharge from hospital. While I was considerably younger than the typical Richmond Hill Retirement Residence's respite guest, I was welcomed with open arms. It was extremely reassuring and practical to have a nurse on site 24/7 as well as the logistics of food and housekeeping all taken care of. Personal care options and more, are also available according to guests' needs. When considering this option I was also struck by its affordability as compared with hourly home care options as an alternative. I am sincerely grateful to the kind hearted staff for the role they played in my recovery, and wish them all the very best!