Customer Ratings and Reviews
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Ken Morin on Google
(January 7, 2019, 10:23 pm)We were looking at Gas Fireplaces. Adam was helpful and informative and gave us some good advice. He visited our home and gave us a quote. We ordered a fireplace and it was delivered to their store. Then we regrettably changed our mind and asked if we could cancel the order. Adam was most gracious and cancelled it with no penalty. We felt badly and asked him to to take a penalty payment but he did not.
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Cindy Dean on Google
(November 9, 2018, 4:04 pm)Steve was very knowledgeable and helpful. I really appreciated his assistance with my fireplace. I had a lot of questions and he took the time to answer them all. He went the extra mile with his service.
Thank You Very Much ❤️???? -
chris bohm on Google
(March 22, 2018, 12:18 pm)Great and friendly customer service and a fantastic price! Very well educated and would recommend to anyone looking for a fireplace
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Pierre Valiquette on Google
(February 9, 2018, 10:54 pm)I called because I just broke my fireplace glass door. The gentleman that answered, a Friday night at past 5 O'clock, told me that he could order one, but to call a local glass shop would probably be cheaper. I REALLY appreciated his tip. When money is a result, not the goal, people give the right answer. Sir, you have all my respect.
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Questions & Answers
What is the phone number for The Burning Log?
The phone number for The Burning Log is (613) 728-0690.
Where is The Burning Log located?
The Burning Log is located at 883 Richmond Rd, Ottawa, ON K2A 0G8, Canada
What is the internet address for The Burning Log?
The website (URL) for The Burning Log is: https://burninglog.ca/
What days are The Burning Log open?
The Burning Log is open:
Monday:9:00 AM – 5:30 PM
Tuesday:9:00 AM – 5:30 PM
Wednesday:9:00 AM – 5:30 PM
Thursday:9:00 AM – 8:00 PM
Friday:9:00 AM – 8:00 PM
Saturday:9:00 AM – 5:00 PM
Sunday:Closed
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