Ronald McDonald House Charities South Central Ontario

Not a 5-star resort but it provided us the refresh and regen area needed to be with our daughter at Mac during surgery and recovery. All staff were friendly and helpful.

I could not ever say enough positive things about RMHCSCO. We stayed at this location for 134 nights when our daughter was in the NICU with life-threatening illness, and through the most horrifying experience of our lives, we were supported and cared for by people who were abundantly kind and truly cared about us. The volunteers and staff alike left a lasting impression on our family— especially kitchen volunteer Cindy, and we won’t ever forget them. Our room was large and comfortable with a private bathroom, a mini-fridge and a TV. We had access to internet, parking was included (which would have cost us a fortune otherwise), we could do laundry and we were fed dinner every single day. All of this for the smallest of nightly fees. We truly wish that RMHC were near every children’s hospital across Canada, so that more families like us could know how they should be supported during a crisis. Ronald McDonald House Charities says they are keeping families together, and they live up to this statement in every single thing they do. We will forever be thankful, and we will be RMHC donors for life. Thank you. Thank you. Thank you.

Due to medical circumstances with our family I now have a few family staying there. It looks like an amazing place. All the staff are amazing and my family speaks very highly of everything. Very clean inside and out.

RMH is one of the most amazing places in the world, that you hope you never have to visit.
We would have been lost without this place during our daughters stay in McMaster Children's hospital after her surgery to correct her spinal abnormality.
We stayed just a week, but there are many whom have to stay for months away from their families.
It's not easy being away from home, especially during such a trying time in your lives... a sick child or one recovering from life altering surgeries... but this place takes all the thought out of your daily needs so that you are able to focus on your childs recovery and well being. They literally have thought of everything so you don't have to. If by chance you had forgotten something in your rush to get to the hospital, fret not... they have you covered. They ensure that you are always fed healthy foods, have access to snacks and fruits at all times, if you'd like to cook/prepare your own meals you have that option as well, and you get to prepare those meal sc in the very same kitchen that is shown in the commercial! In fact... that commercial was filmed at this very location!
They host activity and craft days for any children that may be accompanying you during your stay, there is a small theatre down on the recreational floor, as well as a modest gym and games room to occupy your mind during the stressful times during your stay.
Its very much your home away from home, while you're unable to be home.
I dont know what we would have done without RMH and their wonderful staff. Always someone available to sit and listen if you need to vent or just preoccupy yourself, always a smiling face to greet you when you leave in the mornings/afternoons/evenings... even in the middle of the night. There is always someone around if you need to talk.
I pray you never need to make use of their services... but if you ever do have the need... rest assured, you and your family are in the best of hands here and the staff will take amazing care of you and yours during your stay with them.

Me and my wife just spent a week here when our daughter was in the nicu. The staff are all very helpful and knowledgeable. Also many families are there and we all generally had a good time even when you might not feel the greatest cause the situation you are in with your children. I'm just greatly thankful for a place like this helps you feel at home when you are not. I just want to thank everyone I met and all the staff that helped make the stay enjoyable.