Dolphin Insurance Services

• Roger Chin on Google
  
  
  (December 4, 2018, 11:20 pm)

  Previous claims went smoothly but not the last one and Dolphin Insurance didn’t even know at first that my policy didn’t require me to pay the deductible because my boat was hit at the dock. All my claims have been due to events while docked (cement plant fallout, two collisions by other boats docking). Phone calls not returned promptly, sometimes not returned. I’m waiting for the contractor to be paid (3 weeks now), and I have to pay to fly out to get the boat launched within hours of the contractor being paid, that or pay the boat storage fees myself??? The underwriter, Intact, has been stingy, unlike my previous underwriter, Aviva, and Dolphin Insurance has not taken an interest in how my claim was proceeding. So it was just me, battling car accident injuries, against Intact and the adjuster they hired. They were so good in the past. Not sure what has changed.
  
  Update: A bit better service when I went to renew. Answering phone calls is better with recognition that not everybody can do email well.

• mcneney at sfu on Google
  
  
  (August 2, 2018, 10:02 pm)

  Excellent service on marine insurance. Robert walked me through the process patiently. Would definitely recommend.

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Contact | Dolphin Insurance Services Inc.

Dolphin Insurance Services Inc. 201 - 4853 Hastings Street. Burnaby, BC V5C 2L1, Canada. 604-261-9200. info@dolphininsurance.com

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Dolphin Insurance Services at 601 Cordova Street West, Vancouver. Category: Insurance BC V6B 1G1, 604-261-9200

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Dolphin Insurance Services Inc. Dolphin Insurance is an insurance brokerage in Burnaby, BC specializing in marine related risks including pleasure craft, commercial vessels/operations and floating homes.