Mountain View Kitty Cottage & Pet Services

Excellent Service, I will definitely be boarding Luna at the Kitty cottage in the future, if I ever go out of town for an extended period of time.

Sheena is just the absolute best. I cannot begin to describe the high level of care and knowledge she has. The care she has given to my sweet 19 year old cat is awesome and so heartwarming ❤️!

We don't normally leave reviews online, but wanted to do so for Sheena because we were so impressed! We found Mountain View Kitty Cottage online when looking for somewhere for our one year old cat Gus to stay for four days while we were in Tofino over xmas.

Gus had never even spent one night away from us prior to staying at the cottage and so we were very nervous about our trip. Sheena helped us through this by sending us regular updates and pictures (and even a video) of how he was doing (see below for just a few of the pics of Gus during the stay). She took the time to get to know his personality and treated him with love and care even though he is slow to warm with strangers and he can't always give much back. We were able to relax and enjoy the holiday knowing he was safe and well cared for.

The cottage is very clean, new, and bright inside with lots of large windows. The cat rooms have tall ceilings and look a lot like our house at home- with vinyl plank floors and a regular house door (with a window in it), a window sill to lounge on. There are little cat doors between rooms and since the room next to Gus was empty Sheena opened the adjoining cat door so that he had two rooms and two windows. She didn't charge us extra for this, and she even gave Gus a little bag of presents (which he loved) to celebrate Christmas.

Sheena was super communicative and fast to respond to messages. Drop off and pick up times were flexible. When we had to change the time we picked up Gus because the roads were getting snowy and we needed to leave earlier than expected, she was nothing but kind, understanding, and accommodating.

Thanks Sheena! We will be recommending this business to anyone looking for a great place for their cat to stay.

-Gill and Ryan

I have known Sheena for many years and was delighted when she opened Mountain View Kitty Cottage & Pet Services. I was in the midst of moving and my four kitties stayed with her for the chaos night of packing and setting up my new place. It gave me such piece of mind that I knew my kitties were in a safe and calm space while I dealt with all my stuff. When I picked up my kitties from their sleepover, they were relaxed and calm and ready for their new home. Sheena kept me updated throughout the evening and it was absolutely wonderful knowing my fur babies were content. I will absolutely bring my kitties there again when the opportunity arises that I can travel and have a night away.
My senior lady requires medication daily and as Sheena is also fully capable of administering meds, this was an added bonus.
The facility is new and well thought out with comfortable sleeping zones and play areas. Sheena has paid close attention to detail and all things that make kitties comfortable.

Sheena has been our pet sitter for years. She is highly qualified in her medical training and experience. She provided excellent care for our senior cat that had special medical needs.
The daily texts gave peace of mind.
She is reliable, attentive and truly loves animals. I highly recommend Mountain View Kitty Cottage to anyone who needs a professional pet sitter.
Debbie R. Port Alberni