Eye Live

Dr. Neufeld is an excellent optometrist who helped my husband recover from a concussion and get back to work. After my husband's concussion, a physiotherapist suggested he get his eyes checked. Dr. Neufeld did a comprehensive exam on my husband and discovered that he had visual disturbances from the accident. We were very thankful that my husband was a patient of Dr. Neufeld's because most optometrists only do a very basic exam and wouldn't have caught these issues. Because of Dr. Neufeld's assessment, we were able to start vision therapy, and this corrected my husband's visual disturbances which allowed him to work again.

We take our whole family to see Dr. Neufeld. He used to work at another practice, but when he left, we went to his new practice. No matter how far we would have to drive in the city, we would choose to have Dr. Neufeld as our family's optometrist because of his expertise.

What a great place! Great kid and youth selection! Overall a 5 star location!

*2018-10-25* (late) Update. I am revising my 3 star review to 4. Immediately after my review, Maria and (Dr.) Brent did not hesitate to contactme to learn more about my experience, as they were not personally involved in my interaction (or lack thereof). They were very kind, apologetic and genuine.

Their "buy a pair, give a pair" ministry means that free eye Care and glasses are provided to women getting out if situations of sexual exploitation, when their Eye Live branded glasses are purchased. That is a rare sight to see for businesses these days, and I was very happy to learn about their brand, mission and values. This store definitely deserves a re-visit. :)
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Poor customer service = Poor first impression.
Was in the other evening, browsing with my family. I was there for about 30min and was barely acknowledged by the associate. A simple "are you finding everyhing ok?" Or "be with you in a moment" would have been appreciated. I had a couple of pairs that I was interested in purchasing, but did not feel welcome. Not sure if I would return.
Otherwise, clean, open store with a good selection of frames that is different from big box stores. Really liked the house branded frames.

What a fantastic experience! Dr. Neutrals is incredible. He spent quite a while with us in partnership with some vision therapy we are accessing for our son. He was incredible with my child, extremely patient, knowledgeable and really on top of the everything vision. He is so much more the just a basic 20/20 eye doctor! We will be bringing all our children and family members here; I fully trust him and his staff! His office staff were welcoming, kind and again awesome with kids!

I am very happy with the glasses I recently purchased from Eye Live Well. The optometrist and staff were exceptional, prices were very good and the service terrific. Highly recommend them.