Comfort Inn South

I got a steal of a deal via super travel website for my stay but when I reached, my booking was not there. And even though super travel is responsible and eventually fixed the issue after 40 mins of waiting, the funny thing is that the hotel reception already knew that I was going to come and my booking isn’t showing on their system. They also said this kind of thing happens often and is eventually resolved by travel partners. I would have really appreciated if I was given a heads up by a call if it’s such a common occurrence I would’ve resolved this before reaching the hotel and having to wait after a very long day. Super travel is to blame too for not informing me but these guys should also take some responsibility as they are getting customers too. That’s the only reason for my lower rating.
Apart from that, their breakfast was quite good but they advertised it for being open from 7am to 10am but by 9:30am the staff would pick up all items. I don’t know if it’s customary in montreal to wrap up half an hour before or something.
Their check out was at noon so that was a plus.
Our heater stopped working at one point so when I called reception, they were quick to reach out and resolve so that was good.
The housekeeping lady was extremely polite and courteous.

The rooms were fine but the customer service was terrible. One of the receptionists was very dismissive of our concerns. THEIR NUMBER DOES NOT WORK. I got stranded in a different city and needed to reach the hotel asap but they did not pick up over the course of 2 days.

This is a motel. Rooms were recently renovated. Checkin was smooth and the reception was courteous. The king bed room was nice but the 2 queen bed were for sure small and not queen but full size/ double bed.. small bed. Breakfast was standard comfort suite. Overall ok stay.

We stayed here on a weekend with family. Hotel entrance was little tricky even with maps, but we made it. The hotel and room were clean. When I checked in, the paperwork was ready, I just had to show my ID, sign the papers and collect the keys. Double Bed Room was comfortable for family of four. Bath room was clean and tidy. Breakfast had good options as well. Vegetarians have to take little care as the meat and roasted potatoes were kept in the same container, so chance of cross contamination is high as there was single serving spoon. If veggies are kept separate from meat with separate serving spoon, Vegetarians can also enjoy the food. Hotel staff are courteous and helpful. We liked our stay in this hotel. We will definitely come back to stay here!