| DETAILS: | Point of interest, Establishment, General contractor, |
|---|---|
| Address: | 415 Rue des Pins, Saint-Elzéar, QC G0S 2J0, Canada |
| Postal code: | G0S 2J0 |
| Phone: | (418) 387-5235 |
| Website: | http://www.escaliersdebeauce.com/ |
| Opening hours (Edit) | |
|---|---|
| Monday: | 8:30 AM – 12:00 PM, 12:30 – 4:30 PM |
| Tuesday: | 8:30 AM – 12:00 PM, 12:30 – 4:30 PM |
| Wednesday: | 8:30 AM – 12:00 PM, 12:30 – 4:30 PM |
| Thursday: | 8:30 AM – 12:00 PM, 12:30 – 4:30 PM |
| Friday: | 8:30 AM – 12:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Excellent company in every way, I love my ramps which are above my expectations and the clean and courteous installation was moved forward 👍🏼👍🏼 Thank you very much :)
We did business with Escaliers de la Beauce to do the complete installation of our stair railing.
I'll start with the really good points:
1 - Follow-up and quick response from the person who came to take the measurements with us and choose the color of our future ramp.
2 - Exceptional service from the installer who came to us twice, meticulous work, a worker who cares about quality work and customer satisfaction. A big thank you to him!
3- Honest to the lady who takes interac transfers, I made a mistake when sending the money, I had sent slightly too much and quickly she called me to inform me and quickly rectify the situation.
For things to improve:
1 - The colorist service to match the colors already in place really needs to be improved. There have been several attempts without obtaining an optimal result. We understand that there is a glaring lack of manpower at several companies and this is their case, since we noticed that they were looking for a colorist. We would have appreciated more transparency at this level from the start in order to avoid disappointment.
2 - We really felt impatience on the part of an employee so that we accepted the samples given, without really worrying about our final satisfaction. We felt a rather unpleasant pressure.
Not liking conflicts, we find ourselves with a 'correct' ramp but which we will have to touch up ourselves in order to have a good result. We had taken the services of a professional since the staircase is the central part of the house and we wanted to have a wow result.
In summary, I believe that if you start from scratch without having to match colors, you will have excellent service. On the other hand, if you have to obtain a particular color, take the time to inform yourself well from the start in order to be sure of obtaining the desired results.
Impeccable service, really courteous and professional. I highly recommend them! wow!
Very nice project. Beautiful achievement! Beyond our hopes. Incredible staircase. I recommend this company. 👍👍
The phone number for Les Escaliers de Beauce Inc is (418) 387-5235.
Les Escaliers de Beauce Inc is located at 415 Rue des Pins, Saint-Elzéar, QC G0S 2J0, Canada
The website (URL) for Les Escaliers de Beauce Inc is: http://www.escaliersdebeauce.com/
Les Escaliers de Beauce Inc is open:
Monday:8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Tuesday:8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Wednesday:8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Thursday:8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Friday:8:30 AM – 12:00 PM
Saturday:Closed
Sunday:Closed