Premier Optical

The experience is superb. I have indeed visited many other places before I eventually decided to get my pair of eyeglasses here. There are many things you will find compelling in this beautiful store: clean environment, wonderful customer service, cutting-edge technology, great pricing. For me personally, I was extremely pleased with the amazing knowledge of the owner and the fantastic collection of the eyeglasses. If you are a lady or a gentleman that looks for both fashion and quality, you will be very pleased with this store. I was so pleased that I decided to extend the favor and wrote my first review on Google Review.

I decided to get a pair of contact lenses for the first time and I had an amazing experience at Premier Optical. First of all, the owner is amazing!!! He really takes his time to explain, guide and recommend the right pair of contact lenses for you. As a first time contacts owner, I had a difficult time putting on and removing the lenses, but he took his time to guide me through the process. He even gave me another pair of different contact lenses so that I can compare and choose the right one based on my comfort. Not only was the service excellent, but you can tell that he is truly passionate about what he does!

The service is impeccable here! I went to Premier Optical to get my glasses nose pads fixed and not only did they fix them for free, but they also readjusted them to fit onto my nose comfortably! The optician is so friendly & generous and the place is very clean and proper (just having opened in February). Will definitely come back!

Shop is right across the street from the university so it's super convenient if you study or work at U Waterloo. Amin was super friendly. The shop has a large selection of frames, but with his help, choosing the right ones for my budget was easy. Everything was fast as well. He booked me for the eye examination on the same day and had my glasses ready in less than a week. I even got an extra bottle of cleaning fluid for the lenses as a courtesy.

Overall, very happy with my purchase. It just feels great to support a family owned, local business with nice selection and friendly staff.

The eye exam went very smoothly and I'm very happy with the glasses and contact lenses I bought! Amin spent over an hour helping me pick out a new frame and explaining to me the different types of lenses available, which was super helpful especially because my prescription is quite high. Additionally, he was super accommodating with shipping my purchases to my new address, and kept in touch to ensure I was happy with my purchase. COVID-19 protections were also well done; everyone was wearing masks the entire time and constantly sanitizing everything. I'd highly recommend them!