DETAILS: | Shoe store, Store, |
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Address: | SCARBOROUGH TOWN CENTRE, 300 Borough Dr, Scarborough, ON M1P 4P5, Canada |
Postal code: | M1P 4P5 |
Phone: | (416) 296-7463 |
Website: | http://www.stevemadden.com/ |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 9:00 PM |
Tuesday: | 10:00 AM – 9:00 PM |
Wednesday: | 10:00 AM – 9:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 9:30 AM – 9:00 PM |
Sunday: | 11:00 AM – 7:00 PM |
Good Quality and friendly staff
Nice selection of boots. Bought 2 pairs.
Lyne the Manager at the store tonight went above and beyond tonight to take care of my issue.
I had bought a pair of shoes from this location and 3 months later the soles were worn out and peeling. She handled the situation professionally and made me feel welcome and was able to find me a suitable replacement and did it all with a fantastic attitude.
I and my wife will continue to shop at this specific location bc of her, my wife ended up buying a pair of shoes for herself tonight too from this location and I’ve bought a few pairs from here before too.
Thank you to the Steve Madden team at STC.
My experience here was nothing special. They seemed to have a good selection of sizes/shoes, however, I feel like the customer service I received left more to be desired. The sales associate who was helping me seemed really spaced out, every question I had was answered with a slowly articulated response that felt more like general chat rather than actually answering my question. For example, when I asked what she thought of the shoes I picked, she replied with "I feel like I like them but, ummm, I don't want you to come back and be, like, mad at me if you change your mind and be like 'it was your fault!'" with an odd smile on her face. I don't mean to be rude/I don't mean disrespect, I just found the entire encounter odd. I didn't buy the shoes, however, I found out they had a big sale just a few days later. A heads up would've been nice as I could've potentially over spent on them for no reason rather than waiting a few days. Also, the advertised sales which got me in the store only applied to a small selection of shoes in the corner of the store, many of which were out of sizes. The shoes look great and are generally decent quality though.
The phone number for Steve Madden is (416) 296-7463.
Steve Madden is located at SCARBOROUGH TOWN CENTRE, 300 Borough Dr, Scarborough, ON M1P 4P5, Canada
The website (URL) for Steve Madden is: http://www.stevemadden.com/
Steve Madden is open:
Monday:10:00 AM – 9:00 PM
Tuesday:10:00 AM – 9:00 PM
Wednesday:10:00 AM – 9:00 PM
Thursday:10:00 AM – 9:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:9:30 AM – 9:00 PM
Sunday:11:00 AM – 7:00 PM