Elevated Services Inc

Needed immediate assistance with our home elevator, Elevated services was very helpful and they found the problem right away!

highly recommended!

Nice Service

Excellent customer service experience !! very professional and efficient.
I called for a next day service, not only did they accommodate for the day but also they accommodated me with the meeting time. Muniza and the technician were both outstanding, very personable and knowledgeable. I would highly recommend Elevated Services

I cannot speak highly enough of this service - from the mechanics, technicians to the administrative folk. They are amazing!

We were in a real pickle when my father died and my mother was coming to stay with us. We needed the elevator badly and the other service we'd been trying to get to fix it kept us waiting 6 weeks. Not only did Ted send reassuring emails to let us know they'd help us out, I learned he had been on vacation out of the country! Wayne and Alec came and worked hard (and long - even late on the Friday of a holiday weekend) to make sure we had the elevator running for my mother's arrival. Not only that, their sensitivity and condolences were so sincere and extremely comforting to all of us at such a tough time.

Since then, we were impressed at the well organized maintenance plans they provided for us. There was no hard sell at all - simply an opportunity to choose what worked for us. It was so clearly laid out, it was simple to choose. We are delighted that they will come regularly and that they will stimulate the appointment making at appropriate intervals to ensure regular elevator maintenance.

Since then, we had one other nasty time when we were both stuck in the elevator with lots of groceries - including melting icecream. We phoned the number - and Ted's cheerful voice greeted us and helped problem solve how to get out of the elevator. He was willing to come and help if we couldn't manage over the phone. His calm demeanour, genuine care for people and pride in his work make us loyal customers!

Not to be forgotten is the very personable Muniza who has been cheerful and helpful over the phone on several occasions, facilitating easy bill payment and appointment scheduling.

No matter how big you get, I do hope you all continue to embody the wonderful qualities that make you your service truly "elevated".

We are so grateful.

I called Elevated early in the morning and they were able to fit me in same day for a service call. While the tech couldn't find the problem right away, he was persistent and adamant on getting to the issue. He was also very friendly and courteous. I would recommend highly.