Rogers

A well-run store which is bright and spacious. The manager is particularly good and he and his staff are able to answer your questions and help get you set up and using your new technology. They are able to help deal with the frequent problems that Rogers throws at its customers (tech problems, billing errors, etc) and have solved some of my problems better than calling Rogers directly.

It can get quite busy, so plan for a bit more time or check Google for slower periods.

Upgraded my Iphone7 to an IphoneXR this past week and Gerard (store manager at this location) was most helpful. He was able to patiently crunch numbers with me and walk me through the process, as well as weigh out my options to best suit my needs. It was helpful to have someone who was knowledgeable with the inventory and company policies provide info in a friendly and pressure free manner. He also helped me to find a proper phone case and transfer files from my old phone to the new one, all while assisting other customers during appropriate times. I very much appreciated his professionalism and look forward to sharing my new plan with friends at work.

Went to the the avenue road location yesterday to get an upgrade. Wonderful knowledgeable staff. They clearly enjoy working together.

Niaaz was so helpful. He set up my daughters phone that we purchased from the store. He did it in a jiffy and he’s very knowledgeable.

My daughters and I got new phones yesterday and the customer service at this location is incredible. It's the only Rogers store I go to because of their knowledge, expertise and customer care. Michael Lee worked patiently with us and he was beyond wonderful and helpful. If you need a reliable and knowledgable Rogers store, this is the one to go to.
Stacey Silverstein - satisfied customer