Tycos Auto Parts

The service was very well appreciated. Highly recommend for any car necessities! Along with great customer service specifically from Ken who was able to update me along the process of fixing my turbo!

I found this place while looking for someone to replace my cylinder head gasket. They diagnosed my vehicle and turns out that wasn't what it needed at all. they saved me thousands of dollars on the repair. Thanks again for all the help and amazing customer service!!

So glad to have found this place. Efficient, transparent, and fantastic staff. Would highly recommend.

Booked an appointment for Wednesday morning (this week) to get my brake pads and rotors checked. Recently, I went to get my vehicle's (2018 Acura TLX) oil change done at a different shop and one of the staff told me that my brake fluid was running low and how it could be a sign that my brake pads are worn off. So I went online and discovered Japan Auto Parts & Service which was conveniently located about 10 minutes from my home. When I came in Wednesday morning to get my brakes checked, I was able to meet Ken (the same individual who booked my appointment over the phone). Ken was really friendly and even kind enough to introduce me to some of the staff/mechanics, as well as giving me a full tour of the place. While waiting for the inspection to finish, I was able to meet Craig, who was one of the other office staff members. Craig was also really friendly and we were able to engage in many interesting conversations. Ultimately, after the inspection, we discovered that my car's brake pads and rotors were fine. Now since, I paid for the diagnostic test, Ken and I were able to work out a deal in the event that my brake pads do wear out and require a replacement. Ken also offered a much lower price for what I was regularly paying to get my oil changed.

Overall, my experience at Japan Auto Parts & Service has been incredible! The staff were not only friendly but also honest and knowledgeable, and provided a very fair and reasonable price for their services. Originally, I thought they only do Japanese branded cars (as per the name of the shop) but they do all makes and models. They also do pretty much everything except for body work. I highly recommend Japan Auto Parts & Service for all your car's needs!

Awesome, Honest and Knowledgeable! I called a few weeks ago thinking that I needed a new engine and fortunately got a chance to speak to Bruce. He took the time to ask me and listen to what exactly I was experiencing with the car which led me to believe I needed a new engine. In his wisdom, he did not think this was an engine problem and he told me to double check with the diagnostic and get back to him with the codes. He was willing to help me even without ever having met me and even if I wasn't going to do business with his company. Thank God I listened to him because I took the car to Honda and all I needed was a battery and 3 software updates. Thank you Bruce for saving me a whole lot of time and money!!