DETAILS: | Store, |
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Address: | 25 The West Mall, Etobicoke, ON M9C 1B8, Canada |
Postal code: | M9C 1B8 |
Phone: | (416) 551-9148 |
Website: | https://mattandnat.com/our-stores/ |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 9:00 PM |
Tuesday: | 10:00 AM – 9:00 PM |
Wednesday: | 10:00 AM – 9:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 9:30 AM – 9:00 PM |
Sunday: | 11:00 AM – 6:00 PM |
Really nice store with a great selection but really this review is for the phenomenal service I received. I was helped almost immediately, and with my limited knowledge in women's bags, I got perfect recommendations for a gift which made the experience really memorable and quick!
Really helpful and friendly staff.
I had one of the best customer service experiences at this store! Very willing to help, personable, and not pushy. Thank you so much for the help and I love my wallet.
Beautiful store, always clean and tidy. Great phone response, great stock. Very attentive employees, visited multiple times and always different staff but always great service.
I was at Matt and Nat a couple of weeks ago and had an excellent customer service experience that I wanted to share with an employee - Anna.
I had gone to the location to ask about a rip in a purse that I purchased in August. Anna's customer service was a 10 out of 10. She assisted me while training another employee, answering the phone and being friendly to other customers that came in the store and seriously didn't miss a beat. She apologized about the rip in my purse, gave me a ton of different options and was very patient with me while I decided what I should do.
Anna seriously makes customer service look effortless. I have not gone into a store where I received such seamless and confident service in a very long time. She knew her stuff, gave me space and actually listened to what I was looking for. Well done!
The phone number for Matt & Nat is (416) 551-9148.
Matt & Nat is located at 25 The West Mall, Etobicoke, ON M9C 1B8, Canada
The website (URL) for Matt & Nat is: https://mattandnat.com/our-stores/
Matt & Nat is open:
Monday:10:00 AM – 9:00 PM
Tuesday:10:00 AM – 9:00 PM
Wednesday:10:00 AM – 9:00 PM
Thursday:10:00 AM – 9:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:9:30 AM – 9:00 PM
Sunday:11:00 AM – 6:00 PM