Elite Construction And Renovations

Jay and his team were amazing from day one. We knew we could trust him when he insisted that we meet in person before hiring his company for the job. He understands the importance of interpersonal relationships and how it can affect customer expectations. The Elite team listened to what we wanted, were honest about what could and could not be done, gave advice that was in our best interest, answered questions and explained things without being condescending, and genuinely cared about how we felt about the outcome of the project. Our project manager, Jason, was great and took amazing care of us on site. Will was fantastic at taking care of business! If a problem arose he was on it and had it solved in no time. In terms of cost, the pricing was realistic and whenever money could be saved they found a way to do it without cutting corners. When it came to payment, it was well laid out for us on their builders app so we knew what was owed and when. Steph was great at ensuring payments were easy to make and never made us feel pressured. Of course the work was very well done and demonstrated the Elite team's vast knowledge and experience.
Even though the work we hired Elite for is complete, they continue to make themselves available to us in a consultation role while we complete the reno ourselves. That personal touch makes all the difference.

After 10 years of living in our 100+ year old house, and countless stops and starts on the renovation train, we decided to finally pull the trigger and go big. We met Jay a little over a year ago, when we triple bid our renovation. We immediately knew we were going to be in good hands and engaged Elite as our contractor. After helping us with the scoping and permits, we were introduced to Keith, who became our project manager. We wanted to be out of our house for as little time as possible, and we knew that a three floor renovation, where we had to move staircases and deal with structural changes, that we wanted someone who could help us drive the project forward, while ensuring that things were done right. We were lucky to have struck that balance with Keith. He and our site supervisor worked tirelessly with the sub-trades to stick to a schedule. There was never a day when we came on site that there wasn't someone working. With a project this size, there are bound to be some hiccups, and we weren't unique there, however, what was unique was Elite's ability to work the problem and find a solution. Every. Single. Time. The project ended almost to the day that it was scheduled to finish. Not many people like their contractors at the end of a project this size, in fact many don't have anything nice to say about them....we have however, have nothing but good things to say about Jay, and Keith. They did right by us, and if given the opportunity I'm sure they will do right by you too.

We had a great experience working with Jay and his team at Elite Construction and Renovations. We contracted Elite to renovate our home. They managed the work through many trades and specialists in a profession manner, and the quality of the work they performed was excellent.

Beyond their craftsmanship, Jay and his team resolved issues for us that fell outside of their role as contractors or what they had been originally hired to do. You could always count on them for support and guidance.

Finally, Elite uses a tool called Buildertrend to ensure clients are kept up to date on scheduling and payment requirements. It also allows change requisitions to be approved directly. The tool is available both online and as an App. It was easy to use and very helpful for staying on top of things.

Thank you Jay and team for a great experience.

After lots of research finding a good company to do home renovations in toronto, we ended up going with Elite. Great team, and most importantly we are in love with our new kitchen.

This was my third renovation and this was by far the most positive experience I have had. The entire team made me feel that they cared about this project and my happiness throughout the entire process. Often times contractors are challenging to get in touch with, this was not the case here! Keith (project manager) and Michael (site manager) immediately responded to my concerns and questions and always provided me with detailed answers and solutions. I could not be happier with the very high standard of their work, all the people that they contracted to implement the work and the way I was treated. I felt valued and my home looks fabulous.