Wave Optical Ltd

Both hubby and I broke our glasses during the pandemic, we needed new ones fast. It was great to be able to walk in (no appt needed) and select new frames and lenses from their large inventory. The prices were reasonable, the service was great and our glasses both of which are bifocals were ready within a week. We will definitely return and we definitely recommend Wave Optical.

Since their doors opened we have always bought our frames with Brian and his team. Always. And will continue too. Excellent service. 100% recommend Wave Optical. Nonie Ava Ault

My family has dealt with Brian and the staff since they opened the doors. They have always provided good service and reliable advice. They give you options in terms of performance and price, and provide high-quality glasses at a reasonable price.

I decided to purchase new glasses as I hadn't worn any in 10 years as I had been using contacts. I wanted to lessen my contact use so bought glasses from Wave Optical today. Lindsay met me with a huge smile on her face and helped me select a pair of frames that were comfortable and suited my face well. She described the various coatings available and did not try to push any extras on me but did explain the benefits when asked. I had been using a 10 yr old pair of glasses as a back up while awaiting lenses to arrive from an online site which wouldn't be here for 2 weeks... I left the store and went home. I had forgotten the glasses were on my lap, I got out of the car and stepped on them and they smashed to pieces. I panicked and contacted Wave by phone. I explained what happened and asked if they could sell me a contact to carry me over until I got my glasses on Monday. Lisa, the optician, expressed empathy and told me I could come back right away and be fitted with a lens. I returned to store and Brian fitted me for a replacement contact. I was so relieved!! They did not even charge me for the follow up/fitting...I highly recommend this company to anyone wanting great service, qualified staff and friendliness....I have been a customer of numerous opticians/optical businesses in my adult life and I never have experienced the service like I did at Wave...Thank you to all of the staff!

Read quite a few bad reviews about this place. I went anyways, best service I've ever had! The woman working was very helpful and extremely friendly with me choosing my first pair of glasses. People are way off their rockers saying these people are rude. There are a lot of different frames/brands to choose from, I felt a little overwhelmed but the woman serving me help me pick the perfect pair. Perfect service!!