Direct Overhead Doors

I had my garage door replace today by Rob and they looked absolutely amazing! It’s incredible how new doors totally change the look of a house. I had the pleasure dealing with Rob and the service was excellent from the beginning to end. He was polite and amazing to deal with. I highly recommend Direct Overhead Doors.

My garage door cable broke after coming home from a long day. I messaged Rob late in the evening not really expecting a reply but not only did he reply, he hooked me up with a spare cable. Also when I told him I was going to attempt the repair myself, he sent me a video and some tips and instructions to ensure I was doing things safely as well as doing it the right way. The care and thoughtfulness from Rob is refreshing to see in the service industry. Top notch service! Thanks Rob!

Due to Covid 19 it took while for the garage door install to happen, due to parts delay. The delay actually worked in my favour Rob upgraded the garage door and the motor. Rob's work is clean, personable and professional. This is my second time using him and I would use him again. Prices are competitive, he does the work himself so no third party installations.

It's been almost a year so I feel I should write a review especially after the recent service I received. I had my garage door installed last October though during the Xmas Holiday's we connected some lights through the garage and must have cracked the seal at the bottom of our new carriage door. This coupled with extreme summer heat caused the vinyl siding to warp a little on one side. I reached out to Rob whom at that time was at the hospital dealing with a family emergency and he responded right away (Unbelievable!). He came over the very next day and repaired it after telling him truthfully what happened. He didn't charge me a dime for the follow-up and I was in awe over his above and beyond response. I would definitely recommend Direct Overhead Doors if you are looking for exceptional product(s) with great customer service throughout. I also just referred them to my parents home for a double carriage style door and will post a review for that later. Thank you for everything Rob and God bless!