Elba Windows & Doors

Redid the windows in our house as we are doing basement renos and the quality and service was a 5/5! I also had a custom stained glass window done for one of the antique living room windows (the house was built in 1920) and it turned out better than I imagined! Highly recommend for your next renovation project!

We recently replaced 7 windows with the Triple Glazed (Energy Star® Most Efficient rated windows ) - they were a little expensive but are worth every cent I spent on them , the house is much warmer , looking forward to lower electricity and gas bills in winter and summer , the windows look awsome , I love it , It was a pleasure to deal with a small manufacturing and installation company , who do not spend money on big big advertising , promising and promoting themselves , Elba Windows & doors delivered high quality window product that speaks for themselves , Ralf and Leonard were very very professional and know thier stuff , they delivered what was promised and lived upto it , the installation team were extremely professional in thier attitude and the workmanship was great, after finishing the installation they left the inside and outside of the house clean five stars to Ralf and Leonard and thier team

Right until they installed my last window, they did a very good job. Unfortunately (for me as the consumer and for them receiving only 3 stars) the last window installation was unsatisfactory. The interior of the arch of the window was finished with plywood. When inquired I was told to finish it myself. The installer said "what's the big deal?" According to them, it is standard procedure amongst window suppliers not to finish the interior of window panels. I am not referring to painting of window jams. The plywood was rough. So I am now applying putty and trying to finish it to a smooth finish. In addition they dislodged a window sill stone; which after I insisted the installer applied some sealant and walked away. I regret I have to give them this rating; but with last bit of careless work, they earned it. The windows do look nice and the sales person was pleasant to deal with. Having said that, once I made the complaint; they disowned me super fast now that I have paid them in full. As far as prices; they were comparable to Brock Windows. The glass they use is Cardinal. So much for giving business for local Canadian business.

I'm a first time home buyer and just purchased a new house. Several of the windows had condensation inside and one of the windows had a crack. Ralf was extremely helpful explaining to me what caused the damage and what type of window I would need to prevent it from happening in the future.

Since they manufacture their own windows they were able to build me custom windows for my needs at a very reasonable price. Would recommend!

We have done work with Elba Windows & Doors on 3 separate occasions. We started our relationship with the company about 5 years ago when our front door needed to be replaced and have reached out every time since. The staff is knowledgeable, punctual and precise. Leonard is readily available, always approachable and has a keen eye to detail. During the installation process they were accommodating to our schedule, they were on time and the job was done with a high degree of professionalism. Leonard dropped by the house several days after installation to observe the quality and work of his staff. This is the kind of customer service that is hard to come by. We would strongly recommend them!