Sleep Management Group

I couldn't ask for a better service provider. My wife and I have been getting our "Dream machines from these folks for 19 years. Any time we've had even the slightest issue with one of our machines, they were right there's to support us without hesitation. This year one of our new machines broke down when we were in Florida. The local dealers were willing to ship it to the manufacturer for repair or replacement but they didn't offer a loaner. The manufacturer offered no help either. Now if you have sleep apnea you know that you can't sleep without your dream machine. I called SMG back in Oakville and they came to the rescue by arranged to send a new machine down with one of my kids. I don't even have to worry about bringing the defective machine back to them until we return in the spring. This is way beyond normal service. Thank you guys. ⁹

This company and the people that work here are FANTASTIC! I've had problems with other companies concerning my CPAP machines and customer service, but these guys are awesome! Thank you SO MUCH for helping me out with my new machine, and thank you for listening to me and showing such compassion! ?

Wasn't sure what to expect but Tamer was so helpful. He was extremely knowledgable and explained the whole process before he began. Made me feel at ease. The facility was very clean. Check in and out was very easy - staff especially Tamer was very professional and also had a great sense of humour. Would highly recommend. And my results were ready in 2 days!!

Exceptionally knowledgeable staff. Service could not have been better. Sharan was excellent and treated me like family.

Very helpful and polite. Take the time to explain everything.