Sapna Kumar Desjardins Insurance Agent

Sapna's office has always been very professional with me. They really know their insurance products inside and out!

I work in Burlington and was needing to find a new insurance company as I was finding that my current service with Aviva was continuously increasing every year even though I have had no at fault claims (one not at fault from last year) and even though my premiums were very high when I actually needed them to handle this very stressful situation I kept getting passed around a call centre for hours and didn’t get very far.

I walked into Sapna’s State Farm office and immediately I was greeted and offered coffee/tea/water while I waited (5 minutes). Once the sales rep was done with what she was working on, Brittany went through in great detail of all my needs and tailored my coverages to what I actually need and was very upfront about what kinds of services are beneficial to my particular vehicles and home and then provided a list of “optional” coverages that would add to my policies but not necessarily needed. I loved this honesty and transparency and valued the personal attention without even being a customer.

I then went on to see another people walk in with existing policies who received the same kind of attention. Although I live over an hour away, I find this kind of service completely worth the distance. Oh and my premiums ... much lower than Aviva. Love these guys!!

Hi,I would like to say i was very impressed by the courteous staff,of this company.The went above and beyond to make my visit,quick and easy.The atmosphere was very relaxing and i felt very comfortable .I feel the most important ingredient in any business is customer service,and they exceeded my expectations.
My quote was by far the best i have ever had and i will be very happy to recommend all my family and friends to make the switch to this company.
Thank you Alana,for guiding me through this process with ease.It was my pleasure to meet you and and do business with Sapna Kumar Insurace.

We are totally satisfied with the agency as they have been handling our home and auto insurance in an extremely professional and efficient manner for more than a couple of years now. They always make sure they stay connected with their customers and offer prompt, courteous and resourceful service. It has been a smooth, stress free experience with State Farm so far and we will most certainly recommend them to our family and friends. Keep up the good work!