Doug Scott Residential Heating

Amazing service.

We came home recently one Sunday afternoon (Feb 2021) to a cold house. Heard the inducer fan motor in the furnace seized and called a franchise company to come take a look. Though professional they said it would cost about $1,000 to replace a motor that costs about $250-$300 and the part wouldn't be available for a few days during one of the coldest weeks this winter, though they had no problem to get a whole new furnace in the next day if I was interested. I happily showed that company the door and continued my search for a local repair person. I stumbled on Doug Scott Residential Heating on Google and sent a text very early on the following morning which was a holiday in Ontario. He called back within an hour and was at my house the same day. He laughed at the cost the other company wanted to charge and took a look at the motor. In 5 minutes he was able to provide a temporary fix to get the motor running again, amazing! Because of the holiday the parts company was closed but he followed up the very next day and installed the new motor in no time and charged less then HALF the competition without any sacrifice in quality. You call Doug, you get Doug and Doug is truly an honest, down to earth, friendly, caring and highly skilled in his field. For anyone looking for honesty, experience and value in a heating and air conditioning guy then Doug is that guy.Thank you Doug for warming up our house again, you are an answered prayer. God bless!

Doug Scott has been doing regular maintenance on my furnace and humidifier for the past several years with no issues. He is always punctual, professional, thorough and reasonably priced. Over the weekend it was apparent that there was a noisy problem. Doug stopped by as soon as he could, assessed the situation, outlined my options and provided quotes. As soon as the decision was made, he picked up the parts and returned the same day to make the repair. My furnace is unbelievably quiet now and I am very happy. I highly recommend Doug Scott for all HVAC needs.

Doug was honest and very personable! He was able to make it on relatively short notice and fixed the issue with my furnace. Highly recommend.

I've dealt with Doug twice and both times, he responded quickly and professionally. Latest was a leak in furnace. He found crack in condensate plate and quickly checked that part was still under warranty. Once part was in stock, Doug immediately came over and had it installed in less than 15 minutes. Doug answered all my questions including showing me how the furnace actually worked and potential issues.
If you want an honest and quick service call Doug. He has his pricing on the website so you have idea of potential costs and he actually answers his phone and email.