VCA Burnham Mansion Veterinary Services

Very caring and professional. Glad they are our vets.

Everyone there was amazing, I had to take my dog in there for an emergency visit. Took the time to thoroughly check her over Called to check in on her for q couple days afterwards

I have recently switched to Burnham from High Street and so far they have been amazing. I see other people complaining about being asked about additional tests and results however I feel that I will always give my dog the best treatment and tests to ensure she is healthy! My dog has had to go in about 3 times during the last week due to mistakes from my other vet and although Burnham is quite expensive, I feel it is definitely worth it. My first appointment I was late due to my own mistake and they were so understanding and kind and allowed me to come in when I could. They cuddled my dog, pet her, spoke to her which calmed my highly anxious dog. They were very reassuring and helpful when I told them my dog needs a lot of attention and "emotional support" as she's had terrible experiences in the past. My partner took her in for her most recent visits and it was absolutely amazing to be receiving updates that he could hear them talking to her and comforting her in the back room, it is SO important to know how a vet is treating your pet when you're not around. After her blood work the vet actually called the front desk woman to come back and cuddle her before sending her home. After a whole scare due to my old vet making me think my dog had heartworm without letting me know and not retesting the results, the woman who called me from Burnham to let me know my pup was all good APOLOGIZED for "making me cry" on the phone earlier when they told me they wanted to do a retest to just make sure it was a mistake from my old vet, it was just so nice. They care about you and your pets! I can't say enough good things.

Amazing! My first experience was great. Ill be back for sure.

The is the best veterinarian office around. The facility is beautiful and all the staff members are very friendly and professional.

We drive from Belleville just to bring our dogs here.