Mercedes-Benz Peterborough

Awesome dealership! Just got my second car from here and the experience was exactly how if should be: friendly, no pressure, professional and straightforward. Marina was very helpful and made the experience extraordinary. Go buy a car from them! You will be impressed.

We bought our Mercedes Benz from this dealership. From the start, I was dealing with Joshua Middleton, he is an amazing guy, very courteous and professional. It took awhile for us to reach an agreement but he did his best. Car was ready on the day and time it was promised. Will definitely go there for regular maintenance even though it is more than 45 minutes away from the dealership close to our house.

I required some miscellaneous parts to complete a repair on my Mercedes ML550. As l live about 1 1/2 hours away l called the parts department and spoke with Ken to make sure they were available. He went above and beyond, and instead of just advising me the parts were not in stock, he asked me to hold for a few minutes while he checked on something.

When he returned to the telephone he told me the parts were in, having been ordered for another customer, but as they would not be required for a week, he said l could have them and he would order in replacements for the customer.

I also mentioned that a neighbour was travelling to Peterborough for an appointment that day and could l pay for the parts with my credit card and have my neighbour pick them up. No problem l was told. So, when my neighbour arrived at the dealership Ken had all the parts bagged with the bill enclosed and ready to go.

We need more customer oriented people in the retail world like Ken! Great experience at Mercedes Benz Peterborough!

We just popped in to take a peek at the newest models because my garndson is crazy about cars and has dreams of owning his own Auto Dealership when he grows up. It's always a special adventure and reward when we explore various dealerships. He's been begging to stop here for months ... so on this day we did. While we were browsing at the Mercedes-Benz a sales rep Mike came out and chatted with us. When we told Mike our story he invited my grandson in to the show room to show him the latest and limited Mercedes Benz AMG R Coupe 2020 and gifted him with a Mercedes Ball Cap! ! In the life of a boy with a passion for cars ... this is an act of kindness that wil never be forgotten! Everyone there was amazing, welcoming and friendly. Thank you Mike!

PS. If you are considering investing $224,000 in a Mercedes Coupe Limited to only 75 across Canada ... be sure to ask for Mike!

Service Expert Frances Morana help me with my diesel engine when nobody else in the county could for a very affordable and fair price. Price estimate was as quoted and the time for the repair was as estimated. Showed up to a friendly welcoming environment with lots of smiles and nice people and my vehicle works better than ever. My vehicle was even given a wash and was so clean I didn't recognize it. I was picked up by a very friendly driver at the time Frances said he would be there. I highly recommend Mercedes-Benz Peterborough, I cant say enough about how happy I am with the services they provided me. I will buy and have all service done that I can't do by this great business. Highly professional and friendly business that goes beyond expectations. Wish I could give more than a 5 star rating.

Thank You Frances Morana in particular!