DETAILS: | Point of interest, Establishment, |
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Address: | 822 Rye St, Peterborough, ON K9J 6W9, Canada |
Postal code: | K9J 6W9 |
Phone: | (705) 760-9998 |
Website: | http://www.zapattack.ca/ |
Opening hours (Edit) | |
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Monday: | Closed |
Tuesday: | 4:00 – 8:00 PM |
Wednesday: | 4:00 – 8:00 PM |
Thursday: | 4:00 – 8:00 PM |
Friday: | 4:00 PM – 12:00 AM |
Saturday: | 11:00 AM – 10:00 PM |
Sunday: | 11:00 AM – 6:00 PM |
We just had our son's 10th birthday at this location and I could not be happier with the service.
It was a Saturday and very busy, but you would not know it by how the staff handled everything. They were extremely friendly and helpful throughout the party. We forgot many items such as plates, candles, lighter, knife, ect., and they were able to provide us with all these items at no additional charge. We never had to find anyone for help as they were either available or asking what else we needed.
They also do all the clean up and do a basic decorate, all of these things taking the stress off the parents.
The kids had a blast at the laser tag as well.
I have not seen this kind of customer service and friendliness at any customer facing location in a long time. The staff are who make this experience so great.
Thank you to all of them and we will see you again soon!
Our experience was amazing my little one played n the body thing was alittle big so they allowed me to wear it ,while she did the shooting ! The woman who ran the games was so nice n kind n energetic! It was truely a great experience
Birthday Party for my 10 year old son and 12 kids... was great.... staff were nice and welcoming. Kudos to all the employees. I will definitely return.
Recently rented for 9 yr old birthday party, 10 players and parents came along too. It was quite chaotic and we certainly should have had a staff member assigned to us. The "staging" area was a little room shared with two other parties prior to the "party room". Parents ended up standing around during game play as the chairs that were available were occupied by other children. After two games played, I had to go ask about the party room as food was about to be delivered. They tried their best, but only was able them to hold the pizza on their WORK DESK because there was no more room in "staging room". Once we finally got a party room, I ran in to set up decor and prep before kids ran in. Got it all set up, and started enjoying our party only to be interrupted by staff asking three times if we had grabbed coats that were not ours from the "staging area". At the end of party as guests were leaving I then had to run to front desk and inquire about coupons that were included. She wrote them up in front of me, as they were not done ahead of time. I finally got back to party room, only to clean up and find we were missing three coats and a pair of boots ourselves. Clearly the "staging room" does not work. The kids had fun during their games but there was a lot of "down time" with them standing around. I then had to pack the car, and being alone at this point, I was expecting staff to at least offer to help, they did not.
I mean, it was a good game time, but poorly executed by not enough staff or just over booking. Kind of disappointed after the amount of money I paid for the evening.
Had my sons 8th birthday party here. It was great. Staff was great with the kids and very helpful. The room they provided for the party was clean and well organized. 10 outta 10 would recommend to anybody!
The phone number for Zap Attack Laser Tag is (705) 760-9998.
Zap Attack Laser Tag is located at 822 Rye St, Peterborough, ON K9J 6W9, Canada
The website (URL) for Zap Attack Laser Tag is: http://www.zapattack.ca/
Zap Attack Laser Tag is open:
Monday:Closed
Tuesday:4:00 – 8:00 PM
Wednesday:4:00 – 8:00 PM
Thursday:4:00 – 8:00 PM
Friday:4:00 PM – 12:00 AM
Saturday:11:00 AM – 10:00 PM
Sunday:11:00 AM – 6:00 PM