Customer Ratings and Reviews
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bruce whitaker on Google
(June 25, 2021, 1:59 pm)Suggest you publish your business hours on your website as it simply says 24 hours, but the business office is not open until 9. Also, on the telephone, the recording says closed but not the open hours. Frustrating.
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Sarah Feret on Google
(February 19, 2021, 5:30 pm)Been with this company about a month now. Have made a few calls to customer service for help with billing and online payments. Very helpful. Also had a gentleman visit for a service call. Was very friendly and took his time to do a good job even though it was a Saturday. I'm very please with my service from Festival so far.
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Charlie Leibold on Google
(July 6, 2020, 1:18 am)Very reliable service. Minimal unplanned power outages.
Quick restoration times with real time updates on the problem areas.
Lots of advanced written notice for planned outages.
Competitive delivery rates considering the amount of automation (smart switches) and investment (battery storage, fibre optic network and CHP) in the local electrical grid.
Professional and safe crews when working in the area.
It’s great to have a COMMUNITY owned utility.
Couldn’t be happier! -
Joan S. on Google
(May 25, 2019, 4:19 pm)In my experience this is an excellent company with very fair rates. I lived for a while in another region where hydro rates were much higher, so I appreciate Festival Hydro even more now. To the reviewer who complained about a $2 late fee -- this is pretty normal procedure, nothing to do with how good a company's service is.
Photos of Festival Hydro Inc.
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Questions & Answers
What is the phone number for Festival Hydro Inc.?
The phone number for Festival Hydro Inc. is (519) 271-4700.
Where is Festival Hydro Inc. located?
Festival Hydro Inc. is located at 187 Erie St, Stratford, ON N5A 2M6, Canada
What is the internet address for Festival Hydro Inc.?
The website (URL) for Festival Hydro Inc. is: http://www.festivalhydro.com/
What days are Festival Hydro Inc. open?
Festival Hydro Inc. is open:
Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
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