Games Workshop

Staff....polite and helpful....smiles and great attitude

The best Ottawa West section for and Warhammer needs

Store hours are rough and it's now under new management, prices now are far better at other stores

The store looks great with fully painted terrain and armies on display. Lots of inventory for all the Games Workshop game systems. They are very helpful and knowledgeable on all their products. Great experience.

Games Workshop is primarily a hobby store, specializing in Miniature War Gaming.

While the staff is light, they do appear to be knowledgeable on the product, and they are often quick to address concerns from the customer base.

The shelves are often well stocked, with any merchandise that is not considered Web Store Exclusive, however should you find yourself requiring a piece of merchandise that does require special order, they will be happy to aid you, and have the merchandise delivered to the store, or to your own residence.

However, if you opt to have this merchandise sent to the store, be prepared for a bit of a wait. As, unfortunately, the combination of UPS delivery practices, and their own offset of business hours, turn receiving your packages into quite a lengthy wait.

I would say that their hours are 50% to blame for this, as with regular business hours, for a retail store, they would likely receive packages more often.

The store is relatively clean, albeit small. If you are an older practitioner of any of the available hobbies from Games Workshop, you will remember when tournaments and games could be hosted, large scale, in these locations.

Unfortunately, this is less their fault, and more a product of the times, as electronic games take over, less people are likely to attend these events, and the need to downscale and prioritize products makes sense.

Should you wish to play small scale games, I've been informed that the smaller tables are available, provided you are patient and give ample time for the dioramas to be cleaned up accordingly.

Staff are polite, respectful, and often do not hesitate to talk to you about your hobby. You can feel welcome here, with the feeling that they too, understand and enjoy playing the very same games.

Four stars out of five, for the reasons I have detailed above.

With improved hours, I would gladly increase the stars to the maximum, and edit this review.

Take Care