DETAILS: | Health, Point of interest, Establishment, |
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Address: | 2446 Bank St Suite 201, Ottawa, ON K1V 1A4, Canada |
Postal code: | K1V 1A4 |
Phone: | (613) 739-0998 |
Opening hours (Edit) | |
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Monday: | 9:00 AM – 4:00 PM |
Tuesday: | 9:00 AM – 4:00 PM |
Wednesday: | 9:00 AM – 4:00 PM |
Thursday: | 9:00 AM – 4:00 PM |
Friday: | 9:00 AM – 4:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
I would give a lower rating but I feel like that would be rude to my Doctor who has been nothing but lovely, understanding and a completely judgement free zone. However, the front desk staff were rude, I had booked an appointment with Dr. J a month in advance, they called me at 7:20am (the office isn't open till 9) to cancel but I had missed the call and they didn't even leave a voice message. I tried calling multiple times and nobody answered. I got there and explained this situation and said I tried to call back and the receptionist had the nerve to say "well we didn't ask you to call back" and I was told I am now on a waiting list. I understand that they deal with angry patients all the time, and this pandemic was not easy for them but they can do so much better.
The phone number for Towngate Family Medicine is (613) 739-0998.
Towngate Family Medicine is located at 2446 Bank St Suite 201, Ottawa, ON K1V 1A4, Canada
Towngate Family Medicine is open:
Monday:9:00 AM – 4:00 PM
Tuesday:9:00 AM – 4:00 PM
Wednesday:9:00 AM – 4:00 PM
Thursday:9:00 AM – 4:00 PM
Friday:9:00 AM – 4:00 PM
Saturday:9:00 AM – 12:00 PM
Sunday:Closed