| DETAILS: | Point of interest, Establishment, |
|---|---|
| Address: | 314 Benlock Rd, Grafton, ON K0K 2G0, Canada |
| Postal code: | K0K 2G0 |
| Phone: | (905) 349-2387 |
| Website: | http://ecoadvantageadvisors.ca/ |
In March 2022 I had an energy audit done in my home. Then I insulated the attic after being advised to do so. The person that did this work as of now has never submitted the paperwork to enbridge . After numerous calls and no shows this still is not solved. I would stay away from this company
Nice knowledgeable people, but need better organization and communications.
My initial consultation with Ed started out great, and I found him to be very knowledgeable on energy conservation measures for my 1950s home. My auditor Josh was also knowledgeable and the process was easy. Unfortunately, I found the follow-up communications poor. Organization of client details and scheduling follow-up appointments to meet deadlines for utility rebate programs was also poor. I had to proactively reach out to book the post retrofit assessment within the utility program timelines, and getting in touch took several tries. Furthermore, I was misinformed that I qualified for the attic insulation rebate when in fact my baseline was too high. This left me out of pocket $500-$650. Finally, I had to reach out multiple times for a final follow-up on my file, and was notified in a response several weeks after I thought my application was filed that they were missing a crucial piece of information. I still haven't received my rebate, but hopefully it comes soon.
The phone number for Eco Advantage Energy Advisors Inc. is (905) 349-2387.
Eco Advantage Energy Advisors Inc. is located at 314 Benlock Rd, Grafton, ON K0K 2G0, Canada
The website (URL) for Eco Advantage Energy Advisors Inc. is: http://ecoadvantageadvisors.ca/