TD Canada Trust Branch and ATM

• MIchael del on Google
  
  
  (October 11, 2017, 3:25 pm)

  I have been a TD customer for over 40 yrs; and latterly seems most of the Canadian Banks have been very much into "talk ONLY re Customer Service "- however in real life =its very different!!!.
  I am however a customer with very little/low "expectations' when it comes to 'expecting customer service'. This low expectations has been due to fact that most BANKS TODAY - are about making most PROFIT at it seems at the EXPENSE of the customer.
  So having said that (and with low expectations) I am / was very much surprised WHEN THIS WED I had taken the time to call this TD BRANCH and spoken to a lovely lady (Ms M - sorry not putting her name in public -for privacy reasons) and she took all of about an HOUR to listen to my RANT and RAVE about how 'low the customer service' has gotten at banks.
  SO I asked her if there was a process to move my ACCOUNTS (banks call it CUSTOMER PROTOFOLIO) to this Southdale Branch ? I was very pleasantly surprised and very much shocked that I was lucky enough to find someone who really cared. Not jus said things to make me happy - but did lookup info and advise me (very briefly as need to make my choose as to what I wanted to do) ......MADE MY MORNING and DAY/WEEK !!
  SO there is hope people ! ......................TD has still has ONE HUMAN-BEING working at Branch level!!! Bravo to her
  I am sold we moving out funds to her Branch and more - hope she gets promoted and do us all good!.Thanks again for your help especially to Ms(M)...have a wonderful day/week/years

• Daryl Ballentyne on Google
  
  
  (September 6, 2017, 10:37 pm)

  I love TD Bank, great location, great service

• Cam McCallum on Google
  
  
  (November 8, 2016, 11:35 pm)

  Great staff!

• Calvin Love on Google
  
  
  (November 7, 2016, 12:18 am)

  Great staff helped me get a student loan

• Gord Thorne on Google
  
  
  (May 8, 2016, 12:28 pm)

  Great staff, always in and out quickly.

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