Total Home

We have had the pleasure of working with both Cindy and Gilbert. They helped redo our kitchen, choose paint colours for the rest of our home, and stage our condo. Our condo sold very quickly, and I’m sure that their work is what helped to sell it. We found their work to be reasonably priced, and they followed up to make sure we were satisfied. And, yes we were! It’s great to work with people to care about what they do, and who are very thorough and meticulous. We will certainly use both of their services in our new home.

We are very happy to have had Cindy back again for another interior design project. She is professional, thoughtful and creative in approaching the situation, designing options, and executing on decisions. We are very happy with Total Home services.

Hire this man. We are so thrilled and blown away with the quality of Gilbert's work that I am actually finding it hard to articulate here for you how thrilled we are with the results of his installation of our hardwood flooring.

Gilbert is a consummate professional. He takes his craftsmanship, knowledge, skill, attention to detail, and brings it all to the job at hand. I was able to watch Gilbert work on our installation for a couple of hours and the way he works is inspiring. He took the time to get the job done correctly. If you're trying to decide whether or not to hire him for your job, please read on.

The first part of the installation required him to start from our kitchen because of our transition pieces (see photos). Due to the height differential between the tiled kitchen and living/dining room, he had to custom make wedges to achieve this. When I had arrived he had already had a plumb line drawn on the floor at this starting point to act as his guide. He also had a little chunk of the flooring that helped him measure and set up the whole rest of the floor based off this plumb line. "Get this part wrong", he said to me, "and the whole rest of your floor will be crooked and off."

He checked each piece as they came out of the box for consistency, size, and fit for the floor. If a piece wasn't up to snuff, he simply repurposed it later on or discarded it if it was scratched. He laid out each piece ensuring that the wood was the right length based on the wood around it. He also took care to make sure that the wood with 'knots' in it were strategically placed around the room for positive effect. "You don't want perfect wood throughout your floor until the end and then end up with nothing but strips of hardwood with knots in one section," he said to me. Smart feller.

Gilbert works efficiently and at a strong pace. I admired his work ethic and the sense of professionalism. I want to say that in watching him work I knew that we had made the right decision in contracting him to do our floor. We are SO HAPPY with the result. We would most definitely contract Gilbert to do any of our other projects as they come up without hesitation.

Well done, Gilbert, and thank you.

Eric & Shelley

Quality doesn't cost it pays