Air Bounce Inflatables & Party Rentals

We got the Star Wars castle for my nephews Bday and it was amazing ! the team of people at this company are also amazing and made this experience super easy AND they are so helpful and friendly too ! Since Covid started customer service has gone down the drain and ABI&PR re instilled my faith lol THANKS !!!!

* The low rating is due to poor customer service. From not being able to answer questions about renting a foam machine to telling me that they would not be able to call me regarding the time of delivery because “things get too crazy there”. They also stated that if no one was home to receive the rental, they would take it back to the store and charge me the full amount of the contract. So because of this, I would’ve had to take a day off of work to be home for the delivery as I don’t have anyone else available to be there. Frustratingly inconvenient for me, but I don’t think they cared much. They just kept referring me back to the contract that stated that the item would be delivered sometime during the day. Also, no one offered an emergency number that I could contact incase I had a problem with the foam machine as it arrived on a Friday and was being picked up on a Monday. I had to call them and ask for that before delivery.
*I had no issue with the actual delivery itself. Nick called me in the morning to let me know he was on his way. He was prompt, professional, friendly and knowledgeable. He even offered his number incase I had an issue with the machine. I was also able to return to work afterwards. Thanks Nick.
*The foam party was amazing. We all had a great time and there was lots of foam for everyone. The machine worked perfectly and I was able to leave it in a specified area so that I didn’t have to wait around for pick up.

The curved water slide was dope! The kids went down it at least 50 times during a birthday party. I managed to go down it a few times myself!

Having it for the entire weekend was an incredible value

I have dealt with this company for several years now, and have always had EXCELLENT service. From dealing with their VERY knowledgeable and friendly office staff, to communicating with the delivery drivers, the whole process is smooth as silk. Every time we order, our delivery driver calls us the day before our event to confirm all the details, and arrange a rough delivery time, then, the day of the event, he calls with a more accurate time, which is always the latest he will be, and he is often earlier than that. He works with us to make sure our every party need is taken care of. I wouldn't dream of going with any other company for my party needs. Friendly staff, Great selection, Great price, Great service. 10/10 in my books

AMAZING SERVICE!!! BOTH DELIVERY & OFFICE STAFF
I have had to events back to back.... an engagement party & wedding to set up for in less then 3 months apart!!
Everything I ordered for both occasions was delivered on time, very polite and professional drivers.
The office staff was amazing, fun to deal with! I had to call and change my order so many times and they were super accommodating without treating me like an idiot.
I WILL ALWAYS ALWAYS USE AIR BOUNCE INFLATABLES.
AMMMMMMMMMAZING PEOPLE.