WOW! mobile boutique

Life Saver!

Ken T went above and beyond with Customer Service. I went to Wow on a day in October when I had no time to spare. I was overpaying on monthly phone bills on an obsolete phone and Ken quickly set me up on a new phone and helped me get back on track with a plan that met my needs that still came well below what I was paying before. Thanks so much for all your help - truly grateful for the excellent customer service! Really made my day :)

Amazing service, and Ray was very helpful in getting us the best plan and prices for our family. Thank again Wow! Boutique and Ray

I could not be happier with WOW and with Shelby in particular. My wife's phone broke. We went to our current provider and by some mystery if we replaced her phone then my son's and my phones would suddenly cost more each month. Crazy! In desperation we went to the mall. My brother in law had good experiences with WOW! Well, we were not disspointed. It was 4:30pm and I explained the situation to Shelby. She understood right away and said she was sure she could help. Well, she sure did. We switched all three of our phones, including getting my wife a new phone. Now, and actually also with more data, we are saving at least $100 per month compared to what staying with the previous company would have cost! I don't understand phones or plans or any of that. But Shelby sure does! she is a genius! and so fast! It was a complicated switch but she got it all done. She had to stay late after closing but she did that with no hestitation. I can't say enough good about Shelby. If the company we left had customer service like her we might have stayed! Thank you WOW! and thank you Shelby! Wish I had come to see you years ago!

Get Public Mobile, which they offer here. Fantastic packages, decent network coverage, and good customer service (although its online). Use this to get $10 credit put on your account: X4YMKN

This review is WAY overdue but better late than never I suppose ;).

I had the pleasure of (most recently) dealing with Sara C. in July. Every couple of years, when I am eligible for an upgrade on my phone, I visit Sara as she is extremely personable, approachable, knowledgeable and competent!

I usually dread any type of customer service situation but Sara gets it done right the first time and makes herself available for any future questions or concerns.

I will miss her, if and when she moves on to something else. And if so, she will definitely be an asset to that company and team, wherever she may go.