Customer Ratings and Reviews
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Corey Rubin on Google
(January 13, 2019, 3:52 pm)My most sincere thanks to these fine folks. I’ve worn their lenses for years. In fact I just got a new one after an IOL lens exchange (eye had previous penetrating keratoplasty). Alden sent the new lens to my house, overnight as my doctor requested. However Fedex lost it. Can you believe that?
Fortunately my doctor called Alden, albeit late in the afternoon, to request a replacement. Alden sent a replacement out the next day and I received it the following morning. I was elated! And Alden didn’t charge anything for the second lens, not even shipping. They’re handling the claim with Fedex.
A super big thank you to Terri in customer service who quarterbacked the whole episode. She was so nice and so eager to help. The lens is wonderful and so was the service. Thank you guys!!!
Photos of Alden Optical
Photo by Alden Optical (Show full size) 
Photo by Alden Optical (Show full size)
Questions & Answers
What is the phone number for Alden Optical?
The phone number for Alden Optical is (800) 253-3669.
Where is Alden Optical located?
Alden Optical is located at 6 Lancaster Pkwy, Lancaster, NY 14086, USA
What is the internet address for Alden Optical?
The website (URL) for Alden Optical is: http://www.aldenoptical.com/
What days are Alden Optical open?
Alden Optical is open:
Monday:8:30 AM – 5:00 PM
Tuesday:8:30 AM – 5:00 PM
Wednesday:8:30 AM – 5:00 PM
Thursday:8:30 AM – 5:00 PM
Friday:8:30 AM – 4:30 PM
Saturday:Closed
Sunday:Closed
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