DETAILS: | Point of interest, Establishment, |
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Address: | 1005 Alpha Lake Rd unit 18, Whistler, BC V0N 1B1, Canada |
Postal code: | V0N 1B1 |
Phone: | (604) 906-1456 |
Website: | http://www.vorsprungsuspension.com/ |
I was installing a Secus myself at home last night and made a mistake that left me unable to proceed or go back because something was stuck. I emailed the company at 7:00 p.m. hoping for a response the next day so I could still make my Moab trip. Instead of the next day I got a solution back from Steve 30 minutes later. I finished the install the same night and the fork feels great now. This is the kind of customer service that makes your day and you write reviews for. Thank you!
Hands down the best place I have ever been too for servicing. One day turn around, called to let me know I needed extra parts, tuned the shock, and most of all was way cheaper then I expected!
10/10 would recommend if you have suspension issues.
Luftkappe. Great product and friendly customer service. Installed 2x on a Pike and 2x on Lyrik 2017. The fork performs much better on small bumps and at beginning of the stroke as well as staying high in the travel. I would buy again.
I shipped my Lyrik fork from Alaska and had it returned within a week! Excellent communication and turn around. Well worth every $ , They will be my go to for all of my future suspension service needs! Keep up the excellent work!!!!
I bring my fork/shocks to Vorsprung every time I need a service and it comes out like a brand suspension. They are so friendly when I drop it off, they explain everything they did to it to me when I pick it up, as well as answer all my questions. Def won't be bringing my shocks anywhere else in town because it never compares or feels as good as after a service at Vorsprung! - Adam
The phone number for Vorsprung Suspension is (604) 906-1456.
Vorsprung Suspension is located at 1005 Alpha Lake Rd unit 18, Whistler, BC V0N 1B1, Canada
The website (URL) for Vorsprung Suspension is: http://www.vorsprungsuspension.com/