SecuriGene DNA Laboratories

(5 Reviews)
2806 Kingsway 3rd Floor, Vancouver, BC V5R 5T5, Canada

Contacts

DETAILS: Point of interest, Establishment,
Address: 2806 Kingsway 3rd Floor, Vancouver, BC V5R 5T5, Canada
Postal code: V5R 5T5
Phone: (877) 714-6359
Website: http://www.securigene.com/
Opening hours (Edit)
Monday:9:00 AM – 5:00 PM
Tuesday:9:00 AM – 5:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed

Customer Ratings and Reviews

  • Warlesea Fatta on Google

    (April 5, 2022, 2:53 pm)

    This was the fastest process and very seamless.

  • T. HARRIS: The Face of Poetry on Google

    (March 21, 2022, 9:22 pm)

    If you need any type of testing done, choose this company! They are affordable and reliable.

  • Rowland Leigh on Google

    (March 3, 2022, 7:10 am)

    Shipped to us fast, shipped back fast, and got the results the day after they received the swabs. Very happy with this company.

  • Dana Roseman on Google

    (February 10, 2022, 11:55 pm)

    Quick service. Very responsive to ques6

  • Gary Lyons on Google

    (May 19, 2021, 4:50 pm)

    Complete waste of my time money and effort. I ordered a sibling DNA test to confirm the half sibling relationship between myself and my alleged sister. We suspect we have the same father but he is deceased. The test came back inconclusive. I reached out to LabCorp for a second opinion. They informed me that they could test myself and my alleged sister along with both of our mothers. They would be able to isolate the DNA we each received from our respective mothers which would as a result isolate the DNA we received from our fathers. They would then be able to give us a much more conclusive result. I gave SecuriGene a call to ask if they could test both of our mothers since my alleged sister and I have already been tested by them. They informed me that they do not have the capability to perform this test. So much for being the #1 lab in North America. In the end, the money I spent with SecuriGene was a complete waste not to mention the time which is even more valuable. Now I will have to pay LabCorp for 4 DNA tests. I sure wish I had went with LabCorp in the first place. Also SecuriGene was not transparent. They did not explain that without our alleged father to compare DNA with our results had a much higher chance of being inconclusive. Had I known that in the beginning I surely would have shopped around and did more research to find a better test. I'm very dissapointed.

    ****UPDATE****

    SecuriGene reached out to me immediately to inform me that I received incorrect information from one of their newer staff members. It was an honest mistake. They informed me that they can in fact test both of our mothers to provide more accurate results. For the miscommunication they offered to do the two additional tests and no charge to me including shipping. This is wonderful! There’s nothing wrong with making a mistake. What matters most is how you handle the situation afterwards. Thank you so much SecuriGene for being a company with a high ethical standard and excellent customer service. I really appreciate it!

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Photos of SecuriGene DNA Laboratories

Questions & Answers

What is the phone number for SecuriGene DNA Laboratories?

The phone number for SecuriGene DNA Laboratories is (877) 714-6359.


Where is SecuriGene DNA Laboratories located?

SecuriGene DNA Laboratories is located at 2806 Kingsway 3rd Floor, Vancouver, BC V5R 5T5, Canada


What is the internet address for SecuriGene DNA Laboratories?

The website (URL) for SecuriGene DNA Laboratories is: http://www.securigene.com/


What days are SecuriGene DNA Laboratories open?

SecuriGene DNA Laboratories is open:
Monday:9:00 AM – 5:00 PM
Tuesday:9:00 AM – 5:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed


MARK VAN

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