Customer Ratings and Reviews
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Mark Cayer on Google
(June 27, 2022, 4:52 am)I ordered the heat exchange/air conditioning system in January of this year (2022) with the intent of having everything installed on June 8-10. Unfortunately, due to supply chain problems, the generator was not in stock for these dates. However, the Thompson & Heating crew continued on with their commitment and installed everything in anticipation of this missing piece of equipment arriving as soon as possible. I can honestly say that all of the crew were professional, respectful, knowledgable, diligent and hard-working and left a very good impression with me about this company.
On June 25 (Saturday) I was advised that the generator had arrived and that one other member of this team, Ryan, would be installing this piece of equipment on his own. Once again, Ryan was professional, respectful, knowledgable, diligent and hard-working. He had completed this job late on this day and prior to leaving tested and showed me how to operate this system. Unfortunately, 45 minutes after he left the system shut down and I was not able to troubleshoot the problem. I should mention the weather was 30 degrees plus on this day and the air conditioning system was needed.
As a result of this setback, I called Ryan directly on his personal cell phone the following day (Sunday) only to learn he was on his day off. Recognizing the urgency of my call due to the heat, Ryan on his own valition took the time to come back to my house where he spent a couple of hours troubleshooting and fixing the problem which allowed my family and I to escape this heat wave.
I cannot stress enough how impressed I was with him and the service he provided me and my family. His actions reinforced the positive impression all of the Thompson & Heating crew had on me.
It is my opinion, that Thompson & Heating is a 5 star company and I would recommend them to anyone who is considering having any heating or cooling service done to their home.
Don Cayer
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Questions & Answers
What is the phone number for Thompson Heating Ltd?
The phone number for Thompson Heating Ltd is (604) 539-2807.
Where is Thompson Heating Ltd located?
Thompson Heating Ltd is located at 5787 203A St, Langley, BC V3A 1W7, Canada
What is the internet address for Thompson Heating Ltd?
The website (URL) for Thompson Heating Ltd is: https://thompsonheatingltd.com/
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