Incredible Restorations

It has been a stressful couple of weeks with a laundry room leak followed by a roof leak (both not covered by insurance!)

Incredible Restorations is fantastic! The team was here the next day with equipment and ready to go. Keith was wonderful! He is very knowledgeable about many different areas of home construction and explained everything that he was doing and why. Every evening, he and the team cleaned up and left the areas they were working in extremely tidy considering the demolition and remediation work they were doing.

Brett Bannon was my project manager and he responded very quickly to phone messages or e-mails (within hours!). I got texts confirming appointments times which did not happen when I used Belfor (4-6 week project took 6 months! Never again!). I did have an appointment that got rescheduled for flood in progress at another client but I didn't mind because I got a text immediately and a follow up phone calling explaining what happened. I've been in that active flood situation and yes, that should take priority.

I got a detailed report with lots of pictures that shows their work inside the walls (that I can't see otherwise) and the water readings etc. This is great because I can show this to my strata to prove that there isn't any water damage to the surrounding homes.

Best of all, they were able to stay within my budget! They kept me informed about the amount of work completed and how close we were to the amount I had set. I can't recommend them enough! Great business! Great people!

I was impressed with how professional this company handled the situation. They were very helpful in the entire process which set my mind at ease. They answered all of my questions when and guided me through what needed to be done. Everything was handled efficiently. I highly recommend this company for restoration required for water damage.

Brett Bannon was our project manager for a water-damage claim. He was very professional, caring, and prompt. There were a lot of roadblocks between the insurance company and the tradespeople, but he kept things on track and was upbeat and compassionate throughout the life of the project. I will definitely call Brett and Incredible Restoration if I have another insurance claim. Fingers crossed that I don’t!!

Very thankful that Incredible Restorations answered my call when I had an issue with my HVAC unit leaking into my ceiling. Very happy with their service and appreciate their coordination with my insurance company as well. Felt very taken care of and they were very accommodating with scheduling. Thank you to the project manager Brett B. and his team!

Had Incredible Restorations do emergency services and restoration after a flood happened in the basement. Everything was done well, technicians seem skilled and the quality was good. Brett Banon was our project manager and he was on top of things, very easy to reach by cell and had prompt replies to texts. He scheduled everything well and they finished repairs in a timely manner. Overall, no complaints; I would use them again.