Prestige Hotels and Resorts Corporate Office

Great oyster

Robyn Y. was very helpful during my stay in Kelowna. Even went out of their way to hand deliver a voucher for me.

The Prestige Resort offered updated rooms and the facilities were lovely. We stayed in the condo and really enjoyed the accommodations and location (close to the beach!). However, the manager at the front desk was crisp and rude upon arrival. I had called in a week prior to check in to confirm the condo for 6 women, yet upon arrival she explained that this was not possible and went on to say that the Prestige is "a hotel not a hostel". Her attitude completely affected the vibe of our trip (a bridal weekend) and I was very disappointed that our initial greeting to the hotel was so unpleasant - very contradictory to the aesthetics of the physical space.

Good service. Well trained staffs all around. I did feel staffs put efforts to keep guests happy. Asked for a microwave and it was in the room when I checked in.
Parking lot can be quite full. Guest pays $5/day to park. Worth it since you are in downtown.
Complementary WiFi internet is quick enough. TV cable provided by Shaw and choices are more than adequate .
It is in downtown and pretty noisy area. Would not recommend if you are looking for peace and quiet evening. It’s 11:25pm Saturday night and I will need to plug my ears to sleep.
HVAC worked well. Clean balcony, but no real good viewed from most of the units. Either you face busy road or back alley.
Small pool and a decent size hot tub. None special.
If you opt out of house keeping, they give you $10 bar credit.

Manny really knows Customer Service. Absolutely amazing!