West Kelowna Marine | Kelowna Boat Dealer

• James Dickey on Google
  
  
  (August 9, 2018, 6:29 pm)

  We had a mix of different experiences at the place.
  
  Positive was for sure the fun, we had with one of their boats for 4 hours.
  
  Pricewise we also think it was average to all the other places.
  
  Negative for us was their customer service. When we arrived, it seemed nobody really knew what’s to do. Who is responsible for us etc.
  
  When we came back, we had to wait for over one hour till they brought the boat back to the yard, and till we finally could finish the business. They explained it what happened, so all of that was understandable. But there wasn’t a place to sit and wait, except a little concession stand with ice cream etc. Apparently it was also part of this boat dealer place, so we went there for having a cold drink or something like that. We waited for over 20 minutes, even we pushed the ring, but nobody showed up. It was like “serve yourself, and leave the money on the counter”.
  
  It is a good place to go a bit away from the super busy Kelowna downtown marina, and maybe we just had a bit of bad luck that day with the customer service, who knows. But all this had a bitter after taste.

• Benadict Humperdink on Google
  
  
  (August 3, 2018, 10:50 pm)

  Great Rental. Great staff and owners

• John Erk on Google
  
  
  (July 31, 2018, 9:42 am)

  Very Friendly and Good Service!

• Thomas Will on Google
  
  
  (May 31, 2018, 8:14 pm)

  Always helpful... Amazing!

• Alexandre Dubé on Google
  
  
  (May 23, 2018, 1:02 am)

  Top service nice staff ????

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