Finning Canada

I would like to say thank you to Finning Cat for the outstanding experience and service they have given me. I recently bought a used skid steer through Abe Caldwell at the Lethbridge branch. I was amazed how simple, clear and pleasant the process was. The machine was up in Edmonton and after deciding I wanted to take a look, Abe immediately put a hold on it and had it put to the side without collecting a single signature or deposit from me, he simply said "I trust you", that means a lot!! After arriving in Edmonton the friendly staff showed me around the unit and I noticed the A/C wasn't blowing cold , NO PROBLEM, drop it by the Lethbridge shop and we'll take care of it. Upon arrival in Lethbridge the Jayson in the shop knew exactly what I was coming for which is a huge surprise since usually there is no communication between sales guys and the shop at different places I've been to. I later discovered that there was a small mistake with the advertising as they had uploaded the wrong pictures of the machine online (which looked identical) only my machine was missing the stereo. I mentioned this to Abe and expected "sorry, that was an error and the sales contract didn't mention a radio", but no, again I was amazed. Abe simply said "I just checked and you are right, let me make that right for you". When I came to pick up the machine they had rushed the new a/c hose that was leaking and the stereo overnight and had it all ready for me. Jayson in the shop showed me what else he had done to the machine that he noticed needing attention and to top it off, he even repaired the breakaway cable on my trailer!! I didn't pay a penny over the original agreed upon price and received a machine that has been fully serviced and ready to go. As for the CAT brand, well... there's a reason why it's such a common sight at every construction site. Let me say, I can"t wait to buy the next Cat from Abe at Finning.

Vary Professional, Polite, Friendly & Fast. Another Outstanding Alberta Company

High service business. Friendly knowledgeable staff. The place to go from heavy equipment. Best branch that finning owns. Great place to buy filters oil and antifreeze as well for both your cat and other brand needs. I was stranded last winter with a no good battery in my pickup I called they sent a truck out changed my battery and I was off. It was just before closing. Great service as always.