L D I Technical Services Ltd

Brian the Technician and Ashley the office administrator from LDI were absolutely amazing. They were both friendly and very knowledgeable at getting my problem fixed.
I would without a doubt recommend LDI Technical Services to anyone seeking repair to their industrial refrigeration equipment.
It’s nice to know that there is still excellent customer service out there!
Bravo team!

Lucas was here to fix our refrigerator and he was very polite and knowledgeable. He fixed the issue and was kind enough to explain what the problem was and how to try to prevent it from happening again.
I appreciated he took the time to give us some andvice and tips.
I was so happy with the service that I actually decided to have them come periodically to do preventative maintenance. If I could I would give this company and this Technician 10 stars out of 10.

Fantastic people here, my personal star at this place is Corrine, she saved me so much headache and wasted time. I'm a service tech, I needed a temperature control switch for a food warmer in a restaurant I was servicing yesterday, and I was having a hard time getting anywhere with finding the unit I needed. All the suppliers I'd called were unable to help look up the part because I had no model number. I called LDI and Corrine took my call. I sent her a couple not so great pictures of the unit and she said she would see what she could do. I went on for a couple of hours, not expecting to hear back from anyone due to no model number. Corrine calls me back, to my surprise, and says she had located something that should work and quoted me an excellent price on the unit. When I picked up the unit it wasn't only a close match to the one I needed - IT WAS EXACTLY THE MODEL OF SWITCH I WAS REPLACING. I could have almost fallen over, I couldn't believe it. And the other ladies in the office were also great, the one who actually served me was practically jogging around the place to help me get going faster.
If I could give these people 10 STARS I would. Thank You Corrine, you're amazing.

My main piece of equipment broke at my busiest time of year. It isn’t a common piece of equipment and the manufacturers were not able to tell me what the issue could be. Luc came out and was able to troubleshoot and fix the issue for me within a short time. I am MORE THAN GRATEFUL AND HAPPY with his expertise, professionalism and patience especially because this wasn’t a common piece of equipment nor a known problem with the machine. 5 out of 5 most definitely!!

Have been using LDI for several years now and they’re great! They know their stuff and when I drop off anything for repair, I know it’ll get done right. The ladies at the front are always friendly and helpful and I’ve never had a bad experience. That’s saying a lot considering I frequent this establishment at least a dozen times a year.