Lamb Ford Sales

Top marks to Lamb Ford. I went to Lamb Ford to test drive a slightly used vehicle they had taken in. I called ahead to make sure the vehicle would be available as I was coming from a few hours away, and when I arrived the sales rep, Tony, and sales manager, Dean, had compiled all the vehicle service records, Carfax, etc to review with me prior to test driving the vehicle. The service records showed some significant engine work even though the vehicle only had a couple years of driving under its belt, and when I asked for more information and expressed doubts about the mechanical fitness of the vehicle, instead of trying to minimize my concerns in the interest of making the sale, Tony acknowledged that the vehicle's history wasn't a mark in its favor. Tony provided all information requested, and told me at one point that his job was not to sell me a vehicle, but to facilitate my decision-making process so I could make as good a decision as possible. In this case, that meant giving me the information I requested which eventually led to me not buying the vehicle. I appreciate Tony, Dean, and the rest of the team at Lamb Ford for their honesty and commitment to customer service. If I ever am interested in another vehicle for sale there, I will not hesitate to drive several hours in order to deal with their team. Thank you for your honesty and for your good service, keep up the good work guys!

Lamb Ford was awesome to deal with. No pressure, no tricks. They were able to find the truck I wanted and have it decked out with my extras for me. Jan, Guy and Craig were so nice and easy to work with, did I mention no pressure. Was able to purchase this truck at my pace, no rush. I had walked out of a couple big city dealers mad and frustrated with their whole process. Really glad I stopped in at Lamb, a breath of fresh air, so easy to work with. I will recommend Lamb Ford to all my friends and family for sure. They treat people like people not numbers or dollar signs. My overall experience was excellent, no issues and no concerns, just nice people.

We purchased an Escape from Lamb Ford 8 years ago and have loved the vehicle. It handled snow and ice beautifully. With the new design and promotions, we thought it would be a good time to upgrade. Our experience was very pleasant. Our salesman and the staff where helpful and very patient when I needed help. Thank you.

After seeing a vehicle I was interested in on the Lamb Ford website, I made a call to inquire. I was given the opportunity to discuss this vehicle with James. He was easy to talk to and was very informative. He quickly sent pictures of the vehicle as well as gave us other information we had inquired about. We arranged to see the vehicle the following week. Although this vehicle turned out not to be for us, we did see another vehicle we were most interested in. As it was the colour we wanted, we quickly choose to purchase the 2020 Explorer ST instead. We were very happy with the sales service at this dealership. There were many people who made contact in a friendly way and I cannot say enough how I appreciated their no pressure sales. From start to finish our experience was excellent and I would highly recommended this dealership to anyone who is looking to buy a vehicle.

Lamb Ford has made buying my first new car an amazing experience! James was so helpful and very accommodating! He made sure the car had got the ceramic coating before I picked it up which was very nice because it was super last minute! Eric was a pleasure to deal with as well, also super helpful and made sure I understood what I was signing! Whenever it comes time to buy my next car, it will definitely be through Lamb Ford and their amazing staff! Thank you guys!!